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Assistant Security Manager

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Job Description - Assistant Security Manager


At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.


Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.



We are seeking a proactive and experienced Assistant Security Manager to support the daily operations of the Security Department. The role is responsible for maintaining a safe and secure environment for guests, colleagues, visitors, and hotel/property assets through effective supervision, incident management, and compliance with security procedures.


 


Key Responsibilities



  • Assist the Security Manager in overseeing the day-to-day security operations.

  • Supervise and guide Security Officers to ensure smooth operations across all shifts.

  • Conduct regular patrols and inspections of the premises.

  • Respond promptly to emergencies, incidents, accidents, and security breaches.

  • Investigate incidents and prepare detailed reports.

  • Monitor CCTV systems, access control systems, and alarm systems.

  • Ensure compliance with company security policies, safety standards, and local regulations.

  • Coordinate fire safety and emergency response procedures.

  • Support training and development for the security team.

  • Liaise with internal departments, external vendors, and local authorities when required.

  • Maintain accurate records of incidents, lost & found items, and daily occurrences.

  • Assist in crowd control and VIP movements during events or high-profile visits.


 


Requirements



  • Diploma in Security Management, Hospitality, or related field preferred.

  • Minimum 3–5 years of security operations experience, preferably in hospitality or commercial properties.

  • Supervisory experience is an advantage.

  • Possess valid security-related certifications/licenses where applicable.

  • Good knowledge of emergency response procedures and investigation techniques.

  • Strong leadership, communication, and interpersonal skills.

  • Able to work rotating shifts, weekends, and public holidays.

  • Proficient in Microsoft Office applications and report writing.


 


Preferred Attributes



  • Calm and decisive under pressure.

  • Strong sense of integrity and professionalism.

  • Customer service oriented with attention to detail.

  • Team player with good problem-solving skills.



 


Find your Shangri-La at Shangri-La.


Original job Assistant Security Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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