Associate Cabin Crew Rostering

Job Description

As part of the Cabin Crew Rostering department in the Flight Operations Division, you will support the planning and management of cabin crew schedules. This is a desk-based operations role where you will work closely with experienced rosterers to ensure that every flight has the right crew, in line with safety, service, and regulatory requirements.

Key Responsibilities

• Help plan and publish cabin crew rosters on a timely basis, following regulatory requirements, service standards, work rules and targets built into the rostering system.


• Assist in pre‑assigning crew duties, flights and training where required. Check for accuracy and perform basic validation to ensure all relevant rules are met before rosters are published.


• Support the team in ensuring adequate crewing on all flights in accordance with safety and service requirements, without violating regulatory or welfare rules.


• Assist with the allocation of cabin crew annual leave and leave requests while maintaining sufficient crewing levels.


• Help investigate and respond to crew queries on rostering and leave matters.


• Support system testing activities (e.g. crew roster optimiser and crew tracking systems) and provide feedback on system performance.


• Perform any other related duties as assigned by your supervisor

Requirements
•    Possess a diploma qualification, preferably with IT or systems background or experiences
•    Knowledge of crew rostering procedures/processes and being conversant in Crew Manager (CM) and SAP would be advantageous
•    A team player, highly motivated, and have a positive attitude with good communication and analytical skills

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.