Associate, Credit Operations Specialist, CBWMO, Group COO

Business Function

Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. As an Operations Department, we embrace and reinforce the strong PRIDE! culture that is built up in DBS. This is done through strategic focus on training and improving staff capability, empowerment, productivity, teamwork, innovation & technology, managing operational risks & strongly collaborating with our business partners in delivering excellent RED service to our customers.

Responsibilities

• Handling of Court Orders (not limited to Bankruptcy, Winding-Up, Garnishee Orders, Injunction Orders) and Deceased matters

• Processing & monitoring of all deposit accounts relating to the above processes to ensure compliance

• Liaising with legal, lawyers, official assignees, public trustee on legal issues

• Liaising with relevant internal stakeholders for timely dissemination of information

• Performing credit operations tasks related to consumer banking, including account maintenance, transaction processing, and customer service

• Ensuring accurate and timely processing of all credit-related transactions and documentation

• Identifying and resolving any discrepancies or issues in credit operations

• Providing support and assistance to the Credit Operations team as needed

Requirements

• Minimum 2-3 years of experience in credit operations or a related field

• Strong attention to detail and ability to work with a high degree of accuracy

• Excellent communication and interpersonal skills, with the ability to liaise effectively with internal and external stakeholders

• Proficient in using relevant software and systems for credit operations

• Ability to work well in a team and adapt to changing priorities

• Analytical and problem-solving skills to identify and resolve issues

• Familiarity with relevant laws, regulations, and compliance requirements

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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