Associate Director - Commercial Operations - Markets (MCU - APJ)

Company : Cognizant

Job Type : Full Time

Singapore

Job Description - Associate Director - Commercial Operations - Markets (MCU - APJ)

Job Responsibilities

Revenue, Sales and Margin forecasting processes, including limited data entry/reporting
Maintenance and update of resource planning models, including tracking of key metrics and providing advice to business cost management and revenue opportunities
Provide key support to Sales Operations inputs, reporting and maintenance
Develop and maintain the commercial operating rhythm of the business
Develop and maintain reporting and analysis to support the commercial team
Program management of operational improvement initiatives, notably margin improvement
Support for establishment of dashboarding initiatives
Contribution to requirements and testing of group system initiatives (eg. UPLF, SO process)
End to end process review and improvement as required, utilising AI resources
Support for business where quantitative/analytical capability is required
Modelling of new business initiatives
Play a key role in AU and APJ Operations projects, where required provide reporting, oversee governance etc
Assist in the building of knowledge management across Operations functions and provide support to associated areas with their operational cadence and governance.
Assist in the design and development of an Operations Continuous Improvement program for AU and then across APJ
Maintain governance of Deal Review Board for the country/region

Job Requirements

Business Degree preferred.
Proven experience at AD level in Commercial Operations or relevant role
Understanding of business functions such as HR, Finance, Delivery, etc.
Demonstrable competency in Sales Operations, strategic planning and business development
Sound knowledge of data analysis and performance/operation metrics, utilising AI platforms to analyse and report data
Aptitude in decision-making and problem-solving
Experience of implementing and running large scale reporting
Sound knowledge of Workforce planning practices, metrics etc
Experience in Project Management (planning, stakeholder management, governance, reporting)
Experience of Sales Compensation performance reporting and incentive schemes
Experience in professional services (IT, Consulting)

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Associate Director - Commercial Operations - Markets (MCU - APJ)

Job Description - Associate Director - Commercial Operations - Markets (MCU - APJ)

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