Associate Director - Loss Adjusting

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Associate Director - Loss Adjusting

General Overview of the position:

To co-lead claims function and manage a team of adjusters. This includes conducting full lifecycle analysis of claims, physical site visits, general marketing, business development amongst clients etc.

Main duties and responsibilities:

• Manages an appropriate file/ claims load of more complex claims and seeks to achieve a high standard of professional work at all times;
• Examines insurance policies and other documents to determine coverage;
• Undertakes site visits, inspecting damage/ loss where necessary;
• Negotiates claims settlements in line with client contracts;
• Responds to Insureds, Carriers & Brokers in a timely manner within Sedgwick's KPI;
• To render technical advice as and when needed by management/ team members;
• To assist the company in business development and marketing as assigned;

• To assist in establishing policy and procedures to assure compliance to best practices, claims management services standards, state regulations, and client service requirements;
• To assist management in establishing business plan with goals and objectives for the partnership;

• Provides support, guidance, leadership and motivation to promote maximum performance;
• To drive SLAs and KPIs and achieve key target performance;
• Ensure technical accuracy of the highest standard and produce reports of the highest quality;
• Performs other duties as assigned;
• Supports the organization's quality program(s).

The role will offer the successful candidate(s) with an opportunity to join a leading international claims management company with excellent remuneration and career prospects.

Education/ Qualification:

Minimum bachelor degree or holds insurance certifications

(i.e ANZIIF, AICLA etc).

Years of experience:

Minimum 6 years of experience in a Managerial position is essential, ideally from a business operating in similar markets.

Skill/ Knowledge:

• Understanding of the insurance industry is required.
• Positive attitude, self motivated and team player.
• Possess strong analytical and critical thinking skills.
• Good time management skills in order to efficiently handle multiple caseload.
• Strong attention to details for reviewing documents and policies.
• Excellent communication skills, both verbal and written in English, and able to communicate with all walks of life.
• Strong work ethic and time management skills in order to efficiently handle a large caseload.

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.