Associate Manager - HRIS, Process Improvement

Job Description

The People, Performance & Culture (PPC) team contributes to making KPMG a great place to work by implementing best-practice programs to attract, recruit, develop, groom and retain the best and brightest talents. The team looks after the full HR spectrum including but not limited to recruitment, manpower planning, performance and talent management and staff communications.

We are looking for an Associate Manager to join our HRIS team to handle HRIS as well as process improvement.

Key Responsibilities

• Review, redesign, and streamline end-to-end HR operational processes across the employee lifecycle (Hire to Retire), focusing on efficiency, data quality, compliance, and employee experience.
• Act as a functional subject matter expert for SAP SuccessFactors Employee Central and Recruiting (RCM), including workflows, business rules, and data structures.
• Design and deliver process automation and digital solutions using Power Automate, Power Apps, SharePoint, and other tools, integrating with SuccessFactors via standard integrations or APIs where appropriate.
• Identify SuccessFactors functional gaps or limitations and design pragmatic workarounds or complementary solutions using low-code, RPA, or scripting approaches (e.g. Python).
• Lead HR process improvement initiatives end to end, including requirements gathering, solution design, build oversight, UAT, go-live, and post-implementation stabilisation.
• Partner with HR Business Partners, Talent Acquisition, PX, Payroll, and Technology teams to align solutions with business and compliance requirements.
• Support data validation, reconciliation, and issue resolution across SuccessFactors and downstream HR systems.
• Ensure all HR processes and digital solutions comply with data privacy, audit, security, and internal control standards.
• Develop and maintain process maps, SOPs, user guides, and training materials to enable sustainable adoption and operational excellence.

The Ideal Candidate Should Have

• A recognised degree in Information Systems, Human Resources, Business, or a related discipline.
• Strong hands-on experience with SAP SuccessFactors, preferably Employee Central, with exposure to Recruiting (RCM) workflows and integrations.
• Demonstrated experience in HR process improvement, optimisation, and digital transformation.
• Solid understanding of the HR lifecycle and how system design impacts downstream processes (payroll, reporting, compliance).
• Practical experience with automation and integration tools, such as:
  • Microsoft Power Automate / Power Apps
  • API-based integrations
  • RPA or scripting (e.g. Python, PowerShell, UiPath - advantage)
• Ability to assess when to configure within SuccessFactors vs. when to automate externally.
• Strong analytical and problem-solving skills, with the ability to translate complex business requirements into scalable solutions.
• Excellent stakeholder engagement and communication skills, with experience working across HR and Technology teams.
• Experience in a regulated or compliance-driven environment is an advantage.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only. At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.