Associate Vice President, Corporate Actions (ELN)

Your new company

A world-leading company in the global banking sector, technologically advanced, forward-thinking, and constantly expanding.

Your new role

As part of the Asset Services team, you will be the subject-matter expert for the team and to handle the various aspects of corporate actions, particularly the Equity-Linked Notes. You will focus on process improvements while delivering good service and reducing operational risk.

• Check the information gathered by junior colleagues (i.e. from Depository, Issuer, Delivery/Paying Agent)
• Authorise, validate, repair and execute inbound - outbound instructions (from customers to depositories/agent)
• Check and authorise redemption proceeds and adhere to deadlines
• Contact depository, issuer, delivery/paying agents for reconciliation purposes or event clarifications
• Support complex customer queries, handle escalations and lead investigations
• Reconcile cash and/or securities discrepancies in a timely manner
• Participate and support testing projects in new implementation when necessary
• Periodic review and provide feedback on functional specifications
• Support Line Manager in KPI Reporting and participate actively in Audit activities and owning audit findings till resolutions and closure
• Ensuring all queries, emails and questions are addressed and replied to on a timely basis
• Support and providing sound and comprehensive problem solutions to daily operational activities and client queries
• Owning all operational processing issues and engagements with issuers, paying agents and depositories, including internal stakeholders
• Engaging team members positively, deploying good interpersonal skills and managing the team members for staff development and advancement
• Owning and solving staff issues
• Demonstrate a positive attitude and mindset, good clear communication and stay away from unproductive activities and negative engagements
• Display positive positioning with confidence and speak with clarity and articulate
• Stay abreast and up-to-date with market changes and development
• Providing training and guidance to the team
• Support your line manager in managing, engaging the team and solving the daily business activities and processing

What you'll need to succeed

• High degree of initiative to propose improvements and implement improved processes after discussion
  • Detail-oriented with a strong penchant for accuracy and an eye for details
  • Strategic and holistic process thinker
  • Ability to work independently when assigned to projects/specialised tasks
  • Superior analytical, numerical and communication skills, both verbal and written
  • Competency in handling MS Office applications, Access and/or Excel. VBA knowledge has an added advantage
  • Matured, with good communication and interpersonal skills
  • Market and client oriented with a desire to serve clients and understanding the market nuisances and limitations
  • Good influence and negotiation skills with good people management and interpersonal disposition
  • Good risk management and awareness with the ability to work on mitigating and limiting the risks
  • A strong personality, with a professional disposition, confidence, decisiveness and resilience with a professional demeanour
  • Good accountability and responsibility, committed with a focus on accuracy and self-and team development

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.