Automotive Workshop Executive - with Growth Opportunities

Job Responsibilities:

Workshop Management:

• Efficiently manage workshop time, ensuring optimal utilization.
• Oversee daily operations, prioritize tasks, and maintain a smooth workflow.

KPI Reporting:

• Generate and analyze KPI reports to evaluate workshop performance.
• Implement improvements based on data insights to enhance efficiency.

Warranty Claims:

• Familiar with warranty claims process with manufacturers.
• Ensure compliance with warranty procedures and documentation.

Technical Expertise:

• Utilize automotive knowledge and engineering training to guide repairs.
• Good understanding of automotive components and compliance standards to assist in homologation work.

Coordination:

• Coordinate work with external vendors and internal customers.
• Facilitate effective communication to ensure seamless operations among the different sections.

Equipment and Tools:

• Familiarity with workshop equipment and tools.
• Ensure proper maintenance and functionality of tools and machinery.

Aftersales Marketing:

• Assist in creating promotional materials and packages for Aftersales services.
• Manage and improve on social media marketing and exposure.

Job Requirements:

• Experience in workshop time controlling and KPI reporting.
• Computer savvy with proficiency in relevant software.
• Strong understanding of warranty claims processes.
• Automotive parts knowledge and engineering background.
• Technical expertise in automotive repairs.
• Ability to coordinate and communicate effectively.
• Familiarity with dealership operations is advantageous.
• Reports to Aftersales Management for daily jobs and weekly progress.