AVP, Branch Inspection Control Testing Execution Analyst

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as AVP, Branch Inspection Control Testing Execution Analyst - Hybrid (Internal Job Title: Business Risk Senior Analyst - C12) based in Hong Kong. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. 

Position summary:

The Branch Inspection Control Testing Execution Analyst is responsible for the monitoring/testing of controls executed within branches for Citi businesses that operate banking branches.

This position reports to the Branch Inspection Controls Testing Team Leader within the Enterprise Branch & Legacy Franchises Control Testing Utility and is an execution-oriented individual contributor position accountable for executing branch inspection control testing.

The Branch Inspection Control Testing Execution Analyst is well-versed in branch processes and controls with a level of understanding on control testing, and who closely follows latest changes to controls and testing execution.

Excellent time management skills required to negotiate internally and deliver inspections timely. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in branches. Accountable for controls testing results and advice regarding controls execution.

In this role, you’re expected to:

• Executes assigned testing activities timely, accurately, and according to published standards, and delivers prompt and thorough reporting.
• Ensures accurate disposition in the Branch Inspection tool, promoting overall report quality, especially in description and classification of exceptions and accuracy of data recording.
• Manages service level agreement to ensure timely assessment execution and reporting of risks and control breaks to branch management.
• Uses data from varying systems and repositories to develop a thorough understanding of the branch being inspected, including identification of trends, anomalies, outliers, and red flags, escalating concerns as needed.
• Supports process improvement within the Branch Inspection group, which may include use of computer assisted assessment tools and techniques to drive efficiency and effectiveness in control testing.
• Supports covered businesses during reviews and/or the issue management process, performing walkthroughs/demos as required.
• Participates in identification and escalation of potential fraud and ethics concerns.
• Develops and maintains effective relationships with branch management, employees, and support functions to ensure a clear understanding of identified errors, drivers, and potential solutions.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5+ years of experience, including 3+ years in a retail branch role.
• Extensive knowledge of sales, service, and operational activities and the control environment within a retail bank branch.
• Excellent organization and time management skills, producing high-quality work under rigid time constraints.
• Bachelor’s/University degree, or equivalent experience
• Strong analytical and decision-making skills to assess risk and identified concerns materiality.
• Knowledge of typical branch systems.
• Proficient in Microsoft Office with an emphasis on MS Excel.
• Consistently demonstrates clear and concise written and verbal communication skill.
• Outstanding relationship building and relationship management skills.