AVP, Business Process Management

Role Summary

A critical role in Wholesale Banking that supports Relationship Management teams through comprehensive account management, customer onboarding, and operational support for corporate banking segments.

Key Responsibilities

• Assist in developing and maintaining business relationships with corporate customers

• Perform account openings and KYC reviews

• Assist in credit applications and financial reviews

• Monitor financial conditions and covenants

• Handle customer and auditor inquiries

• Support relationship managers in deal execution

Team & Reporting Line

Reports to the Business Process Management Head within the Wholesale Banking Department, Singapore Branch.

Skills & Competencies

• Sound wholesale banking and product knowledge with credit analysis skills

• Excellent customer relationship management

• Detailed understanding of banking processes

• Ability to handle complex credit and account-related transactions

• Proficient in documentation and compliance procedures

Qualifications

• University degree holder / diploma in banking, finance and business related disciplines
• Minimum of 8 years of working experience in wholesale banking relationship management, credit or marketing environment
• Conversant with MAS 626 guidelines