AVP - Client Services/Trade Platform Support

Our client is a non – banking company in financial services with Global presence who offer a range of trading services and solutions. They are seeking an AVP - Client Services/Trade Platform Support to lead a team.

Some of the Key Responsibilities include:

• Set up and manage Trade management system users, trading limits, and client access, including onboarding via exchanges, FIX, APIs, or sponsored access
• Provide first-line support to the trading desks and clients for trading system and access issues.
• Coordinate with technology vendors to resolve system issues and support enhancements and implementations.
• Automate reports and controls, monitor trading system alerts, log support queries, and assist Risk and Compliance teams on trading-related matters
• Lead and optimize team workflows by designing compliant processes, identifying improvements, managing change and escalations, and driving strong team performance.

To be eligible for this role you shall have.

• Relevant degree or qualification with 3+ years’ experience in derivatives trading platforms and access, with team leadership.
• Strong understanding of risk, controls, and the ability to work independently while managing multiple priorities and deadlines.
• Excellent analytical, communication, and collaboration skills, with a proactive mindset to drive change.
• Ability to drive change and work closely with global heads on key initiatives.

Please contact Chezereen Williams by emailing your cv directly in word format with job reference no JOB- 16072 to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days we regret to inform you that your application for this position was unsuccessful.

EA License Number:16S8131

Recruiter License Number:R24121355