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AVP - Private Wealth Assistant Relationship Manager (NRI) - SMBC

Job Description - AVP - Private Wealth Assistant Relationship Manager (NRI) - SMBC

The Private Wealth Assistant Relationship Manager will support PWG in delivering exceptional client onboarding and account life cycle service to high-net-worth clients. You will handle client account transactional support and support (as necessary), new account onboarding and account maintenance activities.

Role Summary:
The Private Wealth Assistant Relationship Manager will support PWG in delivering exceptional client onboarding and account life cycle service to high-net-worth clients. You will handle client account transactional support and support (as necessary), new account onboarding and account maintenance activities.

Key Responsibilities:
  • Assist PWG front office (Relationship Managers) and lead Assistant Relationship Managers (ARMs) re, transactional activity, client onboarding, account setup/maintenance, client offboarding and related tasks.
  • Respond promptly to client queries and coordinate appropriate internal / external follow-ups.
  • Support client onboarding pipeline prioritization, ensuring timely and accurate information sharing key to execution of client onboarding and account refresh activity
  • Help identify process efficiency opportunities and assist in change initiatives.
  • Adhere and comply with key controls for processes owned by the ARMs
  • Ensure compliance with regulatory, Suitability, Tax, KYC, and AML requirements.
  • Maintain updated client records and manage information in CRM systems.
  • Collaborate with internal teams such as investment, product, and operations to deliver seamless client service.
Qualifications:
  • Bachelor's degree in Finance, Business, Economics, Law or related field.
  • At least 5-7 years of experience in banking, wealth management, or financial services.
  • Good understanding of financial products and market dynamics.
  • Strong organizational skills with attention to detail.
  • Excellent communication and interpersonal abilities.
  • Familiarity with regulatory standards and compliance processes.
  • Proficiency in Microsoft Office and CRM tools.
  • Fluency in English and Hindi are required due to the role's need to communicate effectively with clients who speak these languages
  • Relevant certifications (e.g. CACS 1, 2 etc) are required.
Skills & Attributes:
  • Client-focused with a proactive mindset
  • Ability to manage multiple tasks efficiently
  • People Leadership Experience
  • Strong teamwork and collaboration skills
  • Analytical and problem-solving capabilities
  • High integrity and professionalism
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