Job Description - AVP/VP, Business Governance & Processes, Institutional Banking Group COO Office
Business Function
Institutional Banking Group provides corporate customers with a full range of commercial banking products and services, including cash management services, , trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.
Responsibilities
Drive, manage, communicate and implement end to end business sales and credit workflow transformation, enhancements, and solutions as the Bank transforms the way we work
Leverage on digital solutions (including but not limited to AI tools) for streamlining/implementing internal projects (including automation of IBG sales and credit processes)
Drive and govern policy and process improvements to support IBG initiatives and activities
Be the voice of IBG and represent IBG community in across Business Unit/Support Unit workgroups, councils and/or projects in achieving common goals
Work with various IBG teams and other stakeholders collaboratively to ensure alignment of policies, processes and initiatives
Prepare business updates and presentations to senior management on key initiatives, areas of focus, business policy and process changes, etc
Study various dimensions of data, perform analysis of data trends, and formulate recommendations for business and process improvements
Support and drive priority projects and initiatives in a highly dynamic and challenging environment
Requirements
Bachelor Degree with at least 4-8 years of relevant experience in a banking environment
Strong understanding of Bank's policies and processes, knowledge of IBG-owned and/or related policies/processes will be an advantage
Strong analytical and organizational skills with a good sense of the business environment and attention to details
Strong communicator with good written and verbal communication skills and interpersonal skills; able to present information in a clear and concise manner
Able to deliver results in an agile, dynamic and challenging environment, with strong ability to multitask yet detailed-oriented
Strong commitment and collaborative mindset to deliver excellent quality of work
Candidates with Relationship Manager, project management experience will be an advantage
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