Baggage Service Assistant

Summary
The Baggage Services Assistant is responsible for Baggage Services operations in the assigned area.

Duties and Responsibilities

• Check passengers load, baggage containers build-up and set up Baggage Reconciliation System (BRS) or bingo card for the flight
• Check and ensure equipment are serviceable
• Liaise with respective Centralize Load Control (CLC) or local Load Control via email for flight report
• Ensure departure bags are correctly sorted and dispatched timely for aircraft loading
• Periodically check odd-size belts for odd-size bags
• Report irregularities to Baggage Services Supervisor
• Ensure service partner staffs complied with the Standard Operating Procedures (SOPs) and airlines’ requirement
• Handle Very Important Person (VIP) and Private Jets if necessary, including operate baggage tractor to tow/deliver bags to the various Terminals or aircrafts
• Prepare ground equipment for departure flight such as containers and dolly
• Collect/ send empty containers from/ to cargo warehouse
• Assign as Assist Baggage Controller during shift
• Ensure compliance with all workplace safety, security, and health policies and procedure

Requirements

• Minimum GCE 'O' or 'N' Levels