Banquet Supervisor - Join a Leading Company

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Job Description - Banquet Supervisor - Join a Leading Company

We are in search of a strategic Banquet Supervisor to join our cohesive team at Carlton Hotel (Singapore) Pte Ltd in City Hall, Central Region.
Growing your career as a Full time Banquet Supervisor is an unparalleled opportunity to develop necessary skills.
If you are strong in creativity, communication and have the right determination for the job, then apply for the position of Banquet Supervisor at Carlton Hotel (Singapore) Pte Ltd today!

Job Responsibilities:

  • Greet guests, and respond to guest inquiries promptly
  • Liaise with event organizer and conduct briefing to banquet staff of the event to ensure smooth running of the events 
  • Coordinate promptly with banquet staff and other departments (Catering Sales, Kitchen, Housekeeping) in regards to guest’s requests
  • Train and guide new staff to ensure consistency in standards of service delivery and operating procedures in accordance with Hotel’s policies and procedures
  • Maintain & update par stock for operating supplies e.g. glassware, beverages, mise en place etc. for smooth operations
  • Ensure cleanliness follow SOP standards at banquet-service-station, banquet storeroom and banquet office areas at all times 
  • Maintain & ensure working condition for all banquet equipment and report defects (if any) for repair
  • Adheres to local regulations concerning health, safety, or other compliance requirements
  • Liaise with Banquet Operations Manager in regards of incidents and issues which requires further assistance and/or follow-ups
  • Assist in table setting, operating the AV systems etc during event preparation
  • Equip with updated knowledge of the Hotel’s products and services especially in the area of F&B offering
  • Assist in guest-contact activities such as serving food and beverage and attending to VIPs
  • Resolve guest complaints/ feedback in a professional manner and follow-up efficiently
  • Supervise and coach/guide casual workers during banquet events
  • Attend on-the-job & refresher training as and when needed
  • Perform other duties as and when assigned by the Management

Education & Work Experience:

  • GCE A level or Diploma in Hotel Management, Food & Beverage or equivalent
  • 2 years relevant experience, preferably in a supervisory role
  • Demonstrated ability to interact with customers, employees and vendors
  • Possesses alcohol awareness certification and/or food service licence required by local government agency
  • Possesses good problem solving and leadership skills

Benefits of working as a Banquet Supervisor in City Hall, Central Region:

● Excellent Benefits Package
● Room for Advancement
● Attractive packageCompetitive Pay
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