BDR / ISR Lead

Business Development Team Leader (Singapore – In-Office)

The Opportunity

To continue driving our impressive growth, Neat is seeking a BDR / ISR Lead to lead, coach, and develop our Business Development Representative (BDR) team and Inside Sales Representative team in Singapore. Reporting to the Area Vice President, you will play a key role in executing our outbound prospecting strategy, driving team performance, and building a high-performing sales development function.

This is an exciting opportunity for an experienced sales leader who is passionate about developing people, achieving ambitious targets, and creating a culture of collaboration, accountability, and continuous improvement.

Key Responsibilities

• Lead, coach, and mentor a team of BDR / ISRs to consistently achieve and exceed individual and team performance targets.

• Drive outbound prospecting initiatives by ensuring effective lead qualification from multiple lead sources and marketing campaigns.

• Monitor team activity metrics, including enrollments, calls, emails, follow-up actions, and pipeline generation, providing regular coaching and performance feedback.

• Conduct regular one-to-one meetings, performance reviews, and development planning to support team growth and career progression.

• Oversee the team's engagement with prospective and existing clients, ensuring high-quality outreach and customer interactions.

• Support the team in identifying, nurturing, and converting qualified sales opportunities.

• Assist with complex customer conversations and escalations when required.

• Ensure accurate maintenance of customer information, activities, and reporting within Salesforce (SFDC).

• Partner closely with Sales and Marketing leadership to optimise campaigns, messaging, and outbound strategies.

• Coordinate meeting generation between prospects and Account Executives to maximise pipeline creation.

• Analyse team performance, identify trends, and implement initiatives to improve productivity and results.

• Foster a collaborative, inclusive, and high-performance culture aligned with Neat's values.

• Report regularly to Business Development Management and senior leadership on team performance, pipeline health, and key initiatives.

You Are

• An inspiring leader who thrives in fast-paced, high-growth environments.

• Bilingual Chinese / English language.

• Passionate about coaching, mentoring, and developing high-performing sales professionals.

• Motivated by helping others succeed while delivering exceptional business results.

• Comfortable empowering your team with autonomy while providing guidance and accountability.

• Committed to building an inclusive, honest, and feedback-driven culture.

• Adaptable, resilient, and eager to continuously improve both yourself and your team.

• Results-oriented with a strong customer-first mindset and a collaborative leadership style.

Your Experience

• Demonstrated success leading or mentoring Business Development or Sales Development teams.

• Consistent track record of achieving or exceeding sales development and pipeline generation targets.

• Experience managing team performance through KPIs, coaching, and regular performance reviews.

• Strong understanding of outbound prospecting strategies and account penetration techniques.

• Experience communicating with C-level executives through email, phone, and virtual meetings.

• Working knowledge of Salesforce (SFDC), Outreach, ZoomInfo, and other sales engagement tools.

• Strong organisational and time management skills with the ability to prioritise multiple initiatives.

• Excellent analytical and reporting skills with experience using data to drive team performance.

• Passion for building, developing, and scaling world-class Business Development teams in a high-growth environment.