Benchtop CI Lead CW Role

Role: Benchtop CI Lead CW 

Role Summary
We are looking for a hands-on Laboratory IT professional with strong project coordination, stakeholder management, and continuous improvement skills to support GMP Benchtop and Analytical Systems for a 6-Month Contract (Extendable). The successful candidate will support the Benchtop Team Lead to coordinate improvement projects, drive action closure, and improve work processes and operational efficiency.
Key Responsibilities

Lead and coordinate defined Benchtop continuous improvement projects, including project plans, milestones, risks, actions, benefits tracking, and timely status reporting.

Support the Benchtop Team Lead to maintain clear work priorities, action tracking, and follow-up for planned activities, projects, deviations, and improvement actions.

Analyse current support processes to identify duplicated work, unclear handoffs, manual steps, and recurring causes of delay or rework; implement practical and compliant improvements.

Coordinate with Laboratory Operations, Quality, Manufacturing, Engineering, Infrastructure, vendors, System Owners, and Business Owners to align on project priorities, requirements, decisions, and timelines.

Develop and maintain practical project tools, such as action logs, trackers, work plans, process maps, dashboards, and standard templates.

Provide hands-on technical support and troubleshooting for GMP Benchtop and Analytical Systems as required.
Minimum Qualifications

Bachelor's degree in information technology, Computer Engineering, Automation, Instrumentation, Life Sciences, or related discipline.

Minimum 5 years of experience supporting Laboratory IT, Benchtop Systems, Analytical Instruments, or GMP Computerized Systems.

Demonstrated experience coordinating projects, improvement initiatives, or cross-functional workstreams in a regulated environment.
Preferred Skills

Strong Laboratory IT background with project coordination and stakeholder management experience.

Experience supporting pharmaceutical or biotechnology manufacturing environments.

Knowledge of Lean, Kaizen, process mapping, or similar continuous improvement methods.

Familiarity with CSV, GMP computerized systems, data integrity, and deviation/CAPA processes.
Key Skills

Strong project coordination, organisation, and follow-through on actions and commitments.

Ability to structure ambiguous work, identify risks early, and communicate clear options and recommendations.

Practical problem-solving skills with the ability to simplify processes while maintaining GMP compliance.

Strong communication, stakeholder management, and technical documentation skills.