Benefits Program Partner - APAC

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom, and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition, and cutting-edge technology. Come be a part of what’s next.  

To deliver on this vision, we need leaders who can operate beyond conventional structures. To that end, we’re seeking a Benefits Partner to support our growing business in APAC.  

This role reports to the APAC Benefits Manager and will support the evaluation, administration, and ongoing operations of employee benefits programs across APAC.  This role will also be a key partner to employee services partners and external vendors, driving insights, supporting compliance, implementation, and optimising benefits delivery.

Key Responsibilities:

• Serve as a key contact for internal partners and vendors on benefit program questions across medical, dental, vision, wellness, retirement savings, and “Time Away”/leave programs.

• Support implementation of benefit initiatives and program changes.

• Assist new hires and current employees with benefits, orientation, and education.

• Collect, clean, and consolidate vendor and claims data.

• Run ad-hoc reports and produce dashboards/charts to summarize benefit utilization, trends, and insights.

• Complete benchmarking surveys and comparisons vs. external markets.

• Support compliance activities, including audits (e.g., retirement plan testing) and program sprint tasks.

• Assist with statutory leave and legislative changes as they relate to programs.

• Contribute to benefits communications, FAQs, and participate in presentations.

What we are looking for:

• 7+ years of relevant experience in benefits design and/or benefits operations 

• Deep experience in managing insurance programs, especially medical programs.

• Experience partnering with shared services or HR service delivery organizations

• Strong proficiency with data analysis tools and spreadsheets (e.g., Excel, Google Sheets).

• Excellent written and verbal communication skills with the ability to engage stakeholders across functions.

• Ability to work independently, prioritize tasks, and manage multiple projects in a dynamic environment.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.