Boutique Consultant (Different Brands available)

We are looking for Boutique Consultant/Sales Associate for various of our brands under the Swatch Group in Singapore. If you have a passion for the industry, Apply to us with your CV and expected pay today!

The Swatch Group Ltd is an international Group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its 17 brands as Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Léon Hatot, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak.

As a Boutique Consultant, you will be our brand ambassador helping us to drive the following for the success of our brands!

Sales Responsibilities

· Sales Target. Reach and exceed your sales goals by using different sales tactics like upselling and cross-selling. Keep store in charge informed of sales performance on daily basis. Work in tandem with Boutique Manager to push for sales & work closely with team members on pushing for sales.

· Product Launches and Special Events. Support & assist the Boutique manager to prepare the store for product launches and special events.

· In-store Promotion. Support & assist store in charge to ensure that the Boutique manager is ready to carry out any promotional activities.

Customer Service

· Service Quality. Observe and engage customers in the culture of the brand. Use product knowledge and selection recommendation to provide exceptional service.

· Mystery Shopper. Ensure criteria of the mystery shopping program has been achieved.

· Customer Relationship Management and Customer Engagement. Engage and maintain good customer relationship with regular customers.

Teamwork

· Teamwork. Embed teamwork spirit in your daily day to day work and work closely with the Store in Charge & team members in the store to achieve sales and service targets.

· Day to Day Operations. Assist the Boutique Manager in the day-to-day operations of the store & manage the day-to-day operations. 

Inventory Accountability

· Stock Check. Receive stocks and ensure stocks are entered correctly in the system within stipulated timeline. Perform daily stock take according to guidelines and inform Store in charge immediately for any discrepancy. Observe and follow company’s guidelines on stock control and documentation.

· Inventory Management. Monitor stock level according to sales together with Store in Charge. Propose orders to Store in Charge if stocks are needed. Upon approval, make requisition through email to the Person in-charge.

Store Maintenance

· Store Maintenance. Ensure display are in accordance to HQ guidelines. Ensure cleanliness and tidiness of sales floor and storage area.

Others.

· Perform any other relevant tasks as and when required by the Management.

Be Part of our retail team:

• Sales driven and result oriented.
• Passionate brand ambassador mindset with excellent customer service
• Effective team player
• Ability to effectively cope with changes.
• Must be comfortable to retail hours (shift work, weekends and PH)
• Able to work in a fast paced and dynamic environment.
• Excellent communicator and interpersonal skills