Branch Manager

Job Description:

We are seeking a dynamic and experienced Branch Manager to lead our team. The successful candidate will be responsible for overseeing daily operations, driving sales and performance, and ensuring a high level of customer service.

Job Responsibilities:

• Operational Management: Oversee the daily operations of the branch, ensuring compliance with company policies and regulatory requirements.
• Sales and Performance: Drive branch performance by setting and achieving sales targets, optimizing resources, and analyzing performance metrics.
• Team Leadership: Lead, coach, and mentor branch staff to ensure a cohesive and high-performing team.
• Customer Service: Ensure the branch delivers exceptional customer service, addressing customer concerns promptly and professionally.
• Risk Management: Identify potential risks and implement strategies to mitigate them.
• Financial Management: Oversee the branch's financial activities, including budgeting, forecasting, and reporting.
• Community Engagement: Represent Lending Bee in the local community, building relationships and promoting our brand.

Job Requirements:

• Relevant experience in the financial services/sales/tele-call industry, with at least 3 years in a managerial role.
• Strong understanding of lending processes, products, and regulatory requirements.
• Proven track record of driving sales and meeting performance targets.
• Possess strong expertise in tele-calling and excel in delivering exceptional front-line customer service, consistently ensuring positive client interactions and resolutions.
• Excellent leadership and team management skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Exceptional communication and interpersonal skills.
• Proficiency in relevant software and tools.

Interested applicants may send in your application with an updated copy of your resume and our Talent Acquisition Team will get in touch!