Business Analyst (Banking Ops)

Your new company
A well-established international bank with strong regional operations, currently driving large-scale transformation initiatives where the Singapore office plays a central role in projects spanning core banking systems.

Your New Role
As part of Business Operations Analyst team, you will act as a subject matter expert, ensuring smooth delivery of banking operation-related projects and supporting the rollout of new systems and processes across regional branches.
Key Responsibilities

• Oversee banking operations projects including CASA / Payments or Loans related operations, coordinating vendors, resources, and schedules to meet milestones.
• Partner with business users to capture requirements, perform gap analysis, and design workflows.
• Support migration activities, UAT, training, and documentation to ensure business readiness.
• Develop new procedures, provide operational guidance, and deliver reports to management and head office.
• Collaborate with stakeholders across Asia Pacific to resolve issues and drive successful implementation.

Requirements

• 5-7 years' experience in back-office operations especially CASA, Loans & Credit Admin or Payments, with strong knowledge of account management and transaction processing is a must.
• Hands-on involvement in system implementation projects
• Skilled in requirements documentation (BRD/FRD), data mapping, migration support, and workflow standardization.
• Strong analytical, problem-solving, and leadership skills, with excellent communication and stakeholder management.
• Bachelor's degree in Business, Finance, IT, or related field; professional certifications in Business Analysis (IIBA, PMI, BCS) are a plus.
• Willingness to travel within the APAC region.

What you'll get in return
This role offers the chance to work across high-stakes domains, and make meaningful contribution to a major transformation project that will shape the future of the bank.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email [email protected] for a confidential discussion on your career. Referrals are welcome. Kindly note that this role is open to Singapore Citizens and Permanent Residents only, as the company is unable to provide Employment Pass sponsorship.

EA Reg Number: R22107752
EA License Number: 07C3924 | Company Registration No: 200609504D