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Business Analyst - Microsoft Dynamics

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Job Description - Business Analyst - Microsoft Dynamics

Role Overview

We are seeking an experienced Business Analyst with Microsoft Dynamics. The role requires deep understanding of the end-to-end contract managements ideally in commodities, with the ability to translate complex business requirements into structured system solutions.

The successful candidate will act as a key liaison between front office, risk, operations, finance, and technology teams in BBGC projects in Singapore office.

Key Responsibilities

  • Gather, analyse, and document business requirements and translate them into functional specifications.
  • Lead workshops with business stakeholders to understand processes and identify improvement opportunities.
  • Configure and support Microsoft Dynamics (D365 / Dynamics CRM / Dynamics F&O as applicable).
  • Work closely with technical teams to ensure successful solution design and delivery.
  • Support data migration, system integration, UAT, and go-live activities.
  • Produce BRDs, FSDs, process maps, user stories, and test cases.
  • Act as the liaison between business users and development teams.
  • Provide post-implementation support and continuous improvement recommendations.

Required Skills & Experience

  • 4+ years’ experience as a Business Analyst.
  • Proven hands-on experience with Microsoft Dynamics 365 (CRM, Sales, Customer Service, Finance & Operations or Business Central).
  • Strong understanding of end-to-end business processes.
  • Experience with integrations (APIs, ERP, SAP, third-party systems).
  • Excellent documentation and stakeholder management skills.
  • Experience working in Agile / hybrid delivery environments.
Original job Business Analyst - Microsoft Dynamics posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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