Business Analyst - Virtual Account Management

💼 Job Title: Business Analyst – Virtual Account Management
📍 Location: Singapore | Banking & Payments Domain
🏦 Domain: Banking, Digital Payments, Virtual Account Solutions

🔹 Key Responsibilities:

1. 📊 Gather, analyze, and document business requirements for virtual account management solutions.
2. 💻 Collaborate with IT, operations, and finance teams to implement seamless payment processes.
3. 🔄 Support integration of virtual accounts with core banking and payment systems.
4. 📝 Prepare functional specifications, process flows, and user guides.
5. 🎯 Identify process gaps, recommend improvements, and optimize workflows.
6. 🤝 Act as liaison between stakeholders and technical teams to ensure project alignment.
7. 🚀 Support testing, UAT, and issue resolution during system rollouts.
8. 📈 Monitor performance metrics and provide insights for continuous improvement.
9. 💬 Conduct workshops and training sessions for end-users as needed.

🔹 Skills & Qualifications:
10. 💡 Strong understanding of banking operations, payments, and virtual accounts.
11. 🛠 Experience with payment systems, reconciliation, and process documentation.
12. 👥 Excellent stakeholder management and communication skills.
13. 🎓 8-10 years of experience in banking or payments domain.
14. 🔍 Analytical mindset with attention to detail and problem-solving skills.
15. 🌐 Ability to work in cross-functional teams and deliver projects on time.