Business Development Associate

Job Description

Sales and Marketing Development and Execution

• Achieve and exceed regional sales and financial budget and operational objectives.

• Drive growth on strategic focus products by increasing brand awareness and customer loyalty to Avanos Pain products.

• Support forecasting of the regional financial and sales budgeting.

• Support in the schedule of expenditures and analyze expenditure variances, initiate corrective actions.

• Closely monitor market trends, market/product share, pricings, clinical practice, procedural knowledge, and customer insights.

• Gather customer feedback and resolve issues. Proactively anticipate issues and address potential problems.

• Work closely with Business Development Manager, Central Asia, Sales Team and APAC Marketing Directors in implementing sales and marketing strategies.

• Identify and drive key growth opportunities by developing and executing innovative programs.

• Lead commercial, marketing, distributor and customer events & campaigns.

• Develop and prepare presentation materials and marketing tools.

• Organize and conduct product trainings to direct customers and distributors, not limited to educational and clinical workshops.

• Network, build and maintain strong relationship with internal and external customers. Manage distributorships.

• Support and guide surgeons on the use of best-practice application of Avanos products in the operating theatre environment.

• Maintain high level of customer-service standards.

• Partner with Regulatory Affairs & Quality Assurance (RAQA) and Regional Marketing teams on product launch plan and manage product life cycle.

Administration

• Work with Marketing to maintain product catalogues’ accuracy and completeness of information.

• Attend conferences, seminars and workshops to demonstrate AVANOS’ products and periodically review our promotional materials.

• Submit reports (brand, category, financial metrics, stocks) and marketing calendars on a timeline agreed basis.

• Review and escalate product complaints.

• Support in audits.

• Complete and maintain compliance in trainings.

• Ensure compliance and highest integrity.

Qualifications / Skills Required

• Diploma or Degree in Nursing, Biomedical, Biotechnology or Science background.

• At least 5 years of related experience.

• Track record of profit/margin maximization, revenue growth, execute programs, manage projects and campaigns.

• Possess product training experience to clinical users and distributors.

• Strong understanding and identification of customers and their needs, clinical environment, competitive landscape and trends.

• Experience creating clinical acceptance and drive adoption of new treatments/therapies/technologies.

• Broad-based knowledge of medical consumables sales and marketing processes.

• Experience working in MNCs and interaction with regional and global stakeholders.

• Knowledge in medical device industry, support surgeons in theatre environment, sales, marketing and/or relevant setting in Central Asia highly desired.

• Highly self-motivated, results-oriented with a drive and passion to succeed.

• Exceptional people skills and customer service oriented.

• Good communication and presentation skills.

• Strong persuasion and influencing skills.

• Growth mindset with desire to acquire knowledge.

• Ability to work under pressure.

• Demonstrate highest integrity and professionalism.

• Proficient in both written and spoken English.

• In-depth understanding of sales and marketing principles and practices.

• Proficient in MS Office Suite (Word, Excel, PowerPoint and Outlook)

• Experience in SalesForce.com and SAP will be an advantage.

• Willingness to travel overseas for business.

• Willing to support operating procedures in the hospitals on weekends from time-to-time as required.