Business Development Director

Job Req Number:  116474
Time Type: Full Time

About the Position: 

Responsible for understanding and translating business requirements into effective service solutions, while driving account growth and profitability in APAC. Leads all commercial activities, including strategy, budgeting, and forecasting, to achieve value and profit objectives. Focuses on strengthening long-term customer relationships, increasing share of wallet, and staying aligned with industry trends and customer strategies. Serves as the primary customer contact and represents the customer's voice within the organization.

Roles & Responsibilities:

Strategic and Operational Tasks

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  • Establish vision and CL Roadmap jointly with GCM Head and GAD
  
  
  • Seek opportunities and creative ways to improve revenue and customer performance in the sites and across the globe
  
  
  • Identify and introduce new CL products and capabilities to the customer that may help enhance the offering to the customer and deepen their connection with DSV
  
  
  • Develop a deep understanding of the market, including but not limited to demand, supply, macro environment, market trends, customers, existing and new competition and their strengths and weaknesses
  
  
  • Develop, prepare and negotiate CL pricing, tenders and RFP responses in co-operation with the GAD. Ensure updates, maintenance and global alignment on CL SOW’s and MA’s with the customer and their SOI vendors. Prepare re-pricing for scope change requests
  
  
  • Establish Financial Growth Plan (Revenue, EBIT) jointly with CL Global Head
  
  
  
  

Customer and internal relationships

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  • Manage relationships to appropriate stakeholders on the customer side and understanding their demands
  
  
  • Partner and collaborate closely with the GAD, Vertical Lead, Account Exec and Account Sponsor to ensure alignment with wider company customer strategy
  
  
  • Secures alignment and agreement with CL P&L owners for all commercial proposals as well as guiding terms & conditions
  
  
  • Regular travel to sites across the globe to understand the operations, to be involved in continuous improvement and transformation projects and to support the teams in understanding the market and customers
  
  
  
  

The candidate is expected to satisfy the following criteria: -

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  • Target oriented person with a high level of drive and execution strengths
  
  
  • Analytical and structured thinker with the ability to manage highly complex processes
  
  
  • Pragmatic Problem-Solver with a positive can-do attitude
  
  
  • Good interpersonal, intercultural and communication skills at all levels of the internal and customer organization and across geographies
  
  
  • Ability to work effectively in a matrix environment, also influencing individuals outside of direct management control
  
  
  • Sets and manages own agenda, prioritizes under pressure and works proactively and autonomously
  
  
  • Ability to direct and coordinate tasks to ensure they meet critical deadlines
  
  
  
  

Specific experience in the following areas:

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  • At minimum bachelor in logistics or similar study
  
  
  • 5+ years’ experience in operational and commercial roles in the contract logistics industry
  
  
  • Sufficient expertise within the account industry and high-level understanding of local market conditions ​
  
  
  • A deep understanding of commercial requirements and experienced in cost calculations in CL
  
  
  • Strong Business English (written and verbal)
  
  
  • Experienced in working in a global matrix organization
  
  
  
  

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.