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Business Development Manager - Learning & Development

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Job Description - Business Development Manager - Learning & Development

Role Overview

We are seeking a versatile Business Development Manager to grow and support our training programmes. The successful candidate will drive business development within the energy and commodities industry, manage accreditation processes, and oversee the operational delivery of training programmes.

Responsibilities

Business Development & Partnerships

  • Develop and execute sales strategies to promote training programmes to corporates, industry associations, and institutions.
  • Build and manage client relationships within the energy and commodities sectors, driving acquisition and revenue growth.
  • Manage programme accreditation processes (SkillsFuture, IBF, or equivalent) to ensure compliance and marketability.
  • Represent Onyx at industry events, conferences, and forums to strengthen brand visibility and corporate partnerships.

 Programme Administration & Client Servicing

  • Oversee end-to-end administration of training programmes, including scheduling, enrolment, trainer coordination, invoicing, and payment tracking.
  • Serve as the main point of contact for participants, ensuring smooth delivery and client satisfaction throughout the programme lifecycle.
  • Collect and analyse feedback from clients and participants to support continuous improvement.
  • Coordinate with internal teams to align operational delivery with client and market needs.
  • Bachelor’s degree in Business, Marketing, Finance, or a related field.
  • Proven experience in business development or partnerships within the energy or commodities industry (essential).
  • Experience in programme administration, client servicing, or training coordination, including invoicing and follow-up, is highly desirable.
  • Familiarity with training accreditation frameworks (SkillsFuture, IBF, or similar) preferred.
  • Strong communication, presentation, and relationship-building skills.
  • Excellent command of English is required, with bilingual proficiency in Mandarin highly preferred to support engagement with Chinese-speaking clients and stakeholders.
  • Proactive, organised, and adaptable, with the ability to balance strategic and operational tasks in a fast-paced environment.
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