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Business Manager, Client Engagement & Marketing (6 months contract)

Job Description - Business Manager, Client Engagement & Marketing (6 months contract)

Bank of Singapore opens doors to new opportunities.

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

Job Responsibilities

Expense Management & Budgeting

  • Lead annual budget exercise for ALL CEM Teams (including Creative Marketing);
  • Assist Head of CEM with KPI assessment & financial planning
  • Track and manage CEM expenses & ensure expenses are made within assigned budgets; Perform budget management & reconciliations of approved budgets vs. actual expenditures,
  • Track invoice payment status & invoices’ recharges to Front Office and respective teams with Finance
  • Prepare monthly Marketing spend for Head of CEM & GCOO, explaining any over/under spend
  • Drive deeper insights through data and well thought out analysis; Review actual spend of Marketing events, recommends budget reallocations among events as needed, to ensure optimal use of budget
  • Collates year end accruals for submission to Finance

Procurement

  • Appointed Spoke for All CEM (include CXD if relevant); trains CEM members on any updates in COO procurement processes.
  • Coordinate with Hub on annual review of vendors for (a) delisting (b) renewing KYV (c) refreshing vendor performance scorecard.
  • Manage and/or review all procurement related documentation and ensure proper documentation for all teams.
  • Guide all teams on vendor onboarding & procurement related enquires
  • Ensure Third Party Risk Management (TPRM) policy is adhered to for all vendors onboarded; work closely with multiple stakeholders for TPRM assessment
  • Coordinates within CEM (including Creative Marketing) on procurement matters, including liaising with Hub on vendor onboarding & ORP on risk related matters

Others:

  • Subject matter expert in expense approval authorised signatories and limits & advises the CEM team accordingly
  • Maintains the financial dashboard for Marketing
  • Supports bank-wide client engagement initiatives & any ad hoc tasks required by the team, such as book of works showcase, Dashboard reporting and ROI reporting etc.

  • Bachelor’s degree in business, finance or related field
  • Minimum 8 years of relevant experience in banking or finance industry, preferable has experience in procurement
  • Demonstrate experience or potential in marketing plus willingness to learn
  • Demonstrate versatility and resiliency to react to changes, navigate ambiguous circumstances and accommodate to changing priorities as they arise
  • Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets
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