Business Planner

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Business Planning Manager will support Singapore's Consumer Cards Acquisition team, and will be involved in strategic planning, reviewing the acquisition business in a continuous manner, so as to evolve and scale the business to meet market requirements.

• Manage investment optimization process by providing forecast and ROI calculation and liaising with Local Finance team on Acquisition Investment submissions
• Provide reports and analytical support for all acquisition channels, including research of industry trends and emerging market opportunities, and propose strategic recommendations
• Manage high level tracking and review of Acquisition funds to ensure efficient allocation and usage of funds across various campaigns and channel activities
• Align and streamline processes, resources-planning, and department goals with overall strategy and in compliance with regulation
• Manage business initiative presentations for high level Regional and Local Business Reviews
• Work effectively with channels and product team to develop effective sales strategies that promote sales to new and existing customers, as well as to provide tracking to evaluate campaign effectiveness, to maintain quality standards of Acquisition channels
• Independently plan, manage and execute project such as development of marketing plans and forecasts, competitive evaluations and short-term projects
• Organize, schedule and track group tasks
• Other duties may be assigned.

Minimum Qualifications

• Degree, with minimum 2 years work experience
• Data driven, with strong working knowledge of Microsoft Excel and Powerpoint, and ability to tell a story with data
• Balance of a macro and micro thinker
• Able to prioritize, work independently, meet deadline and work under pressure
• Proactive, with strong sense of ownership
• Highly organized and analytical, with problem-solving and strategic thinking skills
• Excellent communication and collaboration skills with ability to influence with and without direct authority
• Excellent written and verbal communication skills

Qualifications

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.