Cafe Manager in Dempsey - Growth-Minded Organization

SuperNature (organic supermarket) located in Dempsey Hill is hiring Café Manager to provide efficient services to customers.

Responsibilities:

• To handle customers’ enquiries and complaints
• To be responsible for stock positioning, shelf life and the monitoring of stock levels (food display, beverages, perishable & non inventory items)
• To manage write off, stock damage and discrepancies
• To coordinate monthly and yearly stock take with the Operations Manager
• To conduct stock investigation upon request by Operations Manager or HQ
• To achieve the monthly sales target given by Operations Manager
• To maintain proper accountability for cash registers, prepare daily earnings for banking
• Plan staff’s duty roster and assign duties to staff / deploy staff where necessary
• Conduct daily or weekly meetings and briefings and send daily sales reports
• To supervise sales staff and the day-to-day operations of the store
• Assist in hiring and interview of FOH staffs
• To conduct cafe floor orientation and basic product knowledge training to new staff
• To provide training new staffs with customer services, operations and housekeeping training
• To assist the Chef to train the FOH staff on the menu
• To liaise with the office on various operational matters such as marketing, accounts, and administrative matters
• Manage the shop in the absence of the Operations Manager
• To undertake ad-hoc duties as assigned by Operations Manager

Requirements:

• GCE ‘O’ level, Diploma or equivalent
• At least 2-3 years of experience in relevant field
• Possess excellent communications skills
• Efficient and can work well under pressure and tight deadline

Benefits:
- 5 days work week shift hours (44 hours per week including Sun and PH)
- Sales target incentives, 16 days annual leave, medical & flexi wellness plan, staff card benefits

Please call 91295022 (Ms. Peggy) to arrange for walk-in interview at Blk 26 Dempsey Road, #01-01 S(249686).  Pls do not turn up without an appointment.