We are in need of an expert Call Center Officer (Insurance, Office hours, East) to join our cohesive team at RecruitFirst Pte. Ltd in Changi, East Region.
Growing your career as a Contract/Temp Call Center Officer (Insurance, Office hours, East) is a fantastic opportunity to develop productive skills.
If you are strong in decision-making, attention to detail and have the right attitude for the job, then apply for the position of Call Center Officer (Insurance, Office hours, East) at RecruitFirst Pte. Ltd today!
RecruitFirst is hiring! You will be outsourced to:
Location: East
Duration: 18 months contract
Working Hours: Mon - Fri, 9am – 6pm
Salary: Up to $3800 per month + completion bonus
Job Description:
- Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
- Update complete and accurate information on customer interaction in the Customer Relationship
- Management (CRM) system.
- Ensure effective and timely follow-up as promised to customers.
- Alert management of issues and concerns that require escalation for complete resolution.
- Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
- Work closely with stakeholders on the service request requirements.
- Deliver service requests within stipulated service standards.
- Undertake projects or other responsibilities as assigned
Requirements:
- Preferably ’A’ Levels or Diploma holder with relevant working experience.
- Good interpersonal and communication skills.
- Possess a pleasant and cheerful disposition.
- Meticulous and detailed-oriented.
Only shortlisted candidates will be notified.
Benefits of working as a Call Center Officer (Insurance, Office hours, East) in Changi, East Region:
● Unlimited Growth Potential
● Professional Development Opportunities
● Attractive packageCompetitive Pay
No CV Required
How to get there?
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