Call Centre - Customer Relations OfficerTanjong Pagar UP to 2.8k - Professional Development Opportun

Company : PERSOLKELLY Singapore(Formerly Kelly Services Singapore )

Job Type : Full Time

Number of Applicants

:

000+

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Job Description - Call Centre - Customer Relations OfficerTanjong Pagar UP to 2.8k - Professional Development Opportun

We are seeking a competitive Call Centre - Customer Relations Officer|Tanjong Pagar |UP to 2.8k to join our collaborative team at PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) in Downtown Tanjong Pagar, Central Region.
Growing your career as a Contract/Temp Call Centre - Customer Relations Officer|Tanjong Pagar |UP to 2.8k is a fantastic opportunity to develop essential skills.
If you are strong in negotiation, critical thinking and have the right enthusiasm for the job, then apply for the position of Call Centre - Customer Relations Officer|Tanjong Pagar |UP to 2.8k at PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) today!

Customer Relations Officer (Call Centre External)

5-day work week shift work, required to work on weekends, 8.00am – 5.30pm / 8.30am – 6.00pm
2-year contract renewable/convertible
Up to $2700 + 100 Transport Allowance + AWS
Tanjong Pagar

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email

• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries

• Ensure proper recording of conversation with customer in the call centre system

• Meet/exceed all individual and team key performance indicators (KPI) set by the management

• Maintain a positive and helpful approach in interactions with all customers

• Able to work during weekend and perform OT when necessary

• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience

• A team player with good interpersonal and communications skills

• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)