Case Management Officer (Tiong Bahru)

Case Work Management

• Handles the initial I&R enquiries & preliminary assessment for programmes
• Handles financial deviation cases; assist client to apply for financial assistance to allow them to live independently and participate in the community and employment actively
• Conduct needs and intake assessment on severity, key risks and protective factors for intervention (if necessary, Home Visit); provide counselling services to help clients and caregivers to manage issues associated with their disabilities to prepare them for vocational pursuit and/or independent community living
• Conduct proper assessment of client and submit social report with recommendations based on assessment of client and family
• Network with other agencies to tap on community resources to provide intervention support to clients for the smooth transition of clients back to vocational pursuit
• Participate and contribute professionally as a member of a multi-disciplinary team
• To work with therapists and employment support specialists in planning for client’s individualised care plan;
• To work with various community organisations or resources within clients’ social system to enable him/her to live independently
• Prepares case history information, psychosocial assessment, social work treatment plans
• Document and maintain case files and prepare reports according to the required documentation standard
• Conduct closure of cases upon achieving sustainable service outcomes for clients

Community Work

• Identify the changing trends/needs of the employment scene especially for PWDs
• Network with potential employers for better support of PWDs in their vocational pursuits

Group Work

• Plan and implement psycho-educational training and support groups for the physically disabled and/or their caregivers
• Evaluate effectiveness of group work interventions
• Propose new group work intervention curriculum

Project Management

• Assist and/or plan events such as caregiver’s appreciation day or other projects as assigned.

Professional Development

• Participate in developmental programs and supervision for personal and professional growth & development
• Maintains minimum requirements for renewal of membership with professional association

Admin Duties

• Other admin duties as required/assigned from time to time by Centre/Programme Manager.

REQUIREMENT

• A bachelor’s degree in social work or related discipline; those with experience are preferred.
• Excellent communication and interpersonal skills with demonstrated ability to build relationships