Case Worker

Location: Tampines, Singapore

Job Type: Monday to Friay, Alt. Sat (Half-day)

*Salary will be commensurate with experience.

Be a Vital Part of Our Support Team at Jamiyah Singapore.

Join Our Mission to serve the community, grounded in values and compassion.

Why Join Jamiyah Singapore?

• Purpose with Impact: Be part of a team that directly supports the community.

• Inclusive and Supportive Culture: Work in a multicultural environment where respect, teamwork, and support are core values.

Duties & Responsibilities:

• Conduct comprehensive biopsychosocial assessments to understand residents’ social support, mental health needs, coping abilities, and environmental factors.

• Develop individualized care plans in collaboration with residents, families, and multidisciplinary teams, with measurable goals and tailored interventions.

• Provide supportive counselling to residents and their families, addressing emotional needs, concerns, grief, and adjustment issues.

• Identify and coordinate internal and external resources to meet residents’ psychosocial, emotional, and practical needs.

• Liaise with community partners, SSAs, hospitals, and government agencies to ensure appropriate support.

• Participate actively in discharge planning meetings, assisting residents and families with transitions to community living, step-down care, or long-term arrangements.

• Maintain accurate and timely documentation of assessments, care plans, progress notes, and case updates in compliance with regulatory and audit standards.

• Provide guidance to families on coping strategies, available resources, advance care planning, and end-of-life considerations.

• Maintain up-to-date knowledge of geriatric care, counselling practices, social service frameworks, and case management standards.

• Support Home-wide programmes, initiatives, and community engagements.

• Perform any other duties as assigned by the Social Work Supervisor or Head of Home.

Requirements:

• Bachelor’s Degree in Psychology, Counselling, or related field.

• Relevant experience in healthcare, eldercare, or geriatric social service settings preferred.

• Proficient in psychosocial assessment tools, counselling techniques, and case management approaches.

• Strong interpersonal skills with the ability to build rapport with elderly residents and their families.

• Skilled in crisis intervention, problem-solving, and advocacy.

• Familiarity with Singapore’s social service ecosystem, community resources, and support networks.

• Commitment to ethical practice, confidentiality, cultural sensitivity, and diversity.

• Demonstrates alignment with Home’s mission, vision, and service values.

Benefits

• Comprehensive Medical & Leave Benefit.

• Supportive and conducive work environment.

• Training & Development opportunities.

• Unlimited opportunities to develop and harness your skills across multi-verticals.

• Being part of a noble organization with a strong heritage in community care.