Cashier Supervisor

Job Description:

• Ensuring accuracy of the Store’s daily monies collection (include foreign currency note), bank deposits and accuracy of the cash & cashless transaction records.
• Responsible to provide training and coaching to the cashier on the POS Machine.
• Work closely with the finance team on the month-end closing.
• Rotating to schedule on cashier supervisor's duty roster
• Support the cashier if they are unable to resolve cashiering issues by dealing with the issues positively
• Ensure all cashiers have sufficient currencies of various denominations for sales transactions.
• Handling petty cash
• Lead by example and excel in customer service & cashiering skill knowledge.
• Excellent customer service and communications skills to meet the organisation business objectives and exceed customer’s expectations.
• Cashier supervisors may also be required to attend meetings and conferences.
• Any other ad-hoc assignment or project assigned by the reporting manager.

Job Requirements:

• At least GCE O Level / Diploma in Retail Management or related discipline
• At least 3  years  travel retail or retail cashier supervisory experience
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• The ability to work rotating shifts duties in Changi Airport environment
• Must be 21 years of age or above due to Custom’s controlled categories under Liquor and Tobacco licensing requirements