Catering Manager

You will shape Singapore Airlines’ inflight and lounge dining experience with a strong focus on Indian cuisine— translating regional flavours and modern trends into menus that work at 35,000 feet while balancing authenticity, creativity, cost and operational practicality.

Key Responibilities

1. Catering Operations and F&B Development

• Create innovative and exquisite cuisines for inflight menus and lounges
• Design appealing dishes that reflect global trends and local specialties
• Leverage local and seasonal produce for uniqueness and cost efficiency
• Stay abreast of evolving F&B trends to inform strategy and offerings
• Conduct and guide meal presentations
• Propose and organize periodic F&B promotions to refresh dining experiences
• Collaborate with various departments to create differentiated dining experiences

2. Project Management

• Engage in customer research and competitor analysis
• Manage F&B costs within budget without compromising quality
• Collaborate with multiple stakeholders, including business units and catering partners
• Lead and motivate catering partners
• Support various F&B activities and projects as required
• Conduct trials with customers and stakeholders to gather data on satisfaction and interest
• Prepare presentations and relevant materials for F&B initiatives

3. Standards and Quality Improvement

• Ensure F&B offerings consistently meet and exceed passenger expectations
• Comply with health and safety regulations
• Monitor and uphold F&B standards in collaboration with the Dining Design & Development department
• Analyze passenger and crew feedback to drive continuous improvement
• Investigate and address concerns related to F&B offerings
• Conduct meal audits and evaluate survey results
• Perform competitor benchmarking to maintain Singapore Airlines' leading position in in-flight dining
• Implement improvements based on customer value drivers and feedback analysis

This role requires a blend of culinary expertise, leadership skills, and business acumen to maintain Singapore Airlines' reputation for excellence in air travel dining while ensuring operational efficiency and customer satisfaction.

Requirements

• A culinary degree or relevant experience in a senior culinary leadership role
• Preferably 8+ years of experience in the premium hospitality industry
• Excellent knowledge of global food trends and service delivery concepts
• Familiar with classic cuisines (including Western, Oriental, Singapore and South-East Asia cuisines).
• Preferably with have lounge, five-star hotel, Michelin-rated restaurant or high volume (e.g. institutional, stadium, cruise line, banquet) catering knowledge or experience.
• Strong expertise in various cuisines, cooking methods, and ingredients
• Knowledge of food development, production, hygiene, safety, and distribution
• Experience in aviation or high-volume catering is advantageous
• Strong communication, leadership, and stakeholder management skills
• Proficiency in basic software and menu planning systems

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.