CATERING SALES EXECUTIVE

Handles social and local corporate catering opportunities that are above sales office parameters. Contracts and closes local catering and social business and verifies that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue.

Responsibilities:

·       Apply basic negotiation skills and techniques.

·       Apply principles of revenue management.

·       Apply risk management procedures.

·       Conduct site inspection.

·       Demonstrate initiative and enterprising behaviours.

·       Documenting project processes and outcomes.

·       Establish relationships for customer confidence.

·       Facilitate compliance with legislative and regulatory requirements.

·       Facilitate effective communication and engagement at the workplace.

·       Facilitate effective work teams.

·       Implement process improvement change.

·       Maintain personal image and emotional competence to manage self and team at the workplace.

·       Monitor relationship with guests/customers.

·       Monitor workplace safety and security.

·       Provide catering service.

·       Resolve guest/customer concerns and feedback.

Qualifications:

·       Proven sales experience, preferably in the catering or hospitality industry.

·       Strong negotiation and customer service skills.

·       Excellent communication and interpersonal skills.

·       Ability to manage multiple projects and events simultaneously.

·       Familiarity with food industry trends is a plus.