Centre Manager @ Sheng Hong Active Ageing Centre (CARE)

PURPOSE OF THE JOB

The Manager of SSHWS Active Ageing & Senior Care Centre is responsible for delivery, maintaining and increasing the efficiency of the service. It is his/ her responsibility to supervise, train, motivate team, manage programs/ activities, strategize process improvements and deliverables, among other things.

You will play a crucial role in ensuring the delivery of high-quality healthcare services to the elderly population within the facility. This position requires a dynamic and experienced leader who will oversee, strategize, plan, review activities, manage a team of healthcare professionals, and collaborate with community partners to promote the health and well-being of elderly residents.

KEY RESPONSIBILITY AREAS

Leadership

• Provide leadership and expertise to ensure the delivery service model & desired outcomes.
• Oversee and participate in the development, implementation, and evaluation of plans.

Team Management

• Supervise and lead a team of healthcare professionals, providing guidance, support, and achieve optimal performance.
• Foster a positive and collaborative work environment, promoting professional development and continuous learning.
• Conduct regular team meetings to discuss client care, address concerns, and share best practices.

Quality Assurance

• Implement and monitor quality assurance programs to maintain high standards of care.
• Conduct regular audits and assessments to identify areas for improvement and ensure compliance with healthcare regulations and best practices.

Collaboration

• Collaborate with other healthcare professionals, including physicians, therapists, and support staff to provide comprehensive care for residents.
• Participate in interdisciplinary meetings to discuss and plan resident care.
• Foster inclusive care by engaging residents of the surrounding community and strengthening the centre’s presence through active collaboration with community partners.
• Proactive in seeking collaboration internally across SSHWS services & external parties.

Education and Training

• Develop and conduct training programs for staff to enhance their skills and knowledge.
• Stay updated on the latest healthcare trends, guidelines, and technologies relevant to elderly care.

KEY RESPONSIBILITY AREAS

Communication

• Maintain open and effective communication with residents, their families, staff members and external stakeholders.

Budget Management

• Work collaboratively with the finance department to manage budget efficiently.

Other Qualities

• Sharp business mind and proven success in productivity.
• Skilled in people management.
• Proficient in IT and finance.
• Excellent leadership and communication skills.
• Familiarity with healthcare regulations and compliance standards in Singapore is an advantage.

REQUIRED QUALIFICATIONS AND EXPERIENCE

• Diploma & above.
• Minimum of 5 years of relevant experience, with at least 2 years in a supervisory or managerial role.