Change Management PMO

At L’Oreal, change is the only constant.

The SAPMENA Zone Change Management team is a dynamic group of change management experts dedicated to propelling business growth. The team is focused on Zone-wide strategic programs that will range across new ways of working, operating models amongst others, all geared towards helping the business drive measurable and meaningful business outcomes.

Role Overview

Whilst the SAPMENA Change Management team has a broad strategic remit, this position will primarily be focused on quick acceleration business-centric projects with immediate impact and changes. Projects will mainly be reactive in nature, of high intensity and will be focused on working with our business divisions to drive positive business outcomes such as improving business revenues or simplifying complicated business processes.

This role will take on the above projects across multiple markets within the SAPMENA Zone and will be dedicated to leading delivery of these projects from initial scoping through to delivery, managing budgets and timelines, change management and eventual adoption.

Given the complex and competitive space our business divisions work within, our preferred candidate profile for this role would have prior consulting experience along with significant exposure to the retail industry.

Key Responsibilities

• Lead and own specific change management projects.
• Take on ownership across the Project scoping | framing | development phases.
• Successfully manage project risks, ensuring completion on time and within budget
• Facilitate effective communication within the department and serve as a point of contact for internal and external stakeholders.
• Draft and edit executive-level communications, reports, and presentations on project.
• Country animation: prepare & follow up on action implementation of country meetings, track country adoption

Key Requirements

• Proven track record in project management with a minimum of 4 years’ experience leading multiple projects or programs which have delivered real change in relation to business outcomes.
• Excellent communication and organizational skills along with demonstrated ability to plan and prioritize effectively with an eye on deadlines, resources and scope
• Demonstrated strong collaboration skillsets in a highly matrixed organization with multiple stakeholders, business partners and external partners.
• Self-initiated with high tolerance for ambiguity and ability to create structure (ability to work in a team in an agile setting will be a plus)
• Strong communication and interpersonal skill with business in an effective, appropriate manner
• Positive mindset, open minded and fast learner – Able to learn/adopt new knowledge quickly.