Change Manager - APAC

Change Strategy & Planning   

• Drive the execution of strategic transformation initiatives landing in assigned Operating Unit or Function by developing a change strategy and actionable roadmap.    

• Understand changes impacting the assigned Operating Unit or Function by conducting change diagnostics (e.g., impact assessments) and identifying targeted change interventions.   

Change Execution & Adoption 

• Proactively support the delivery and adoption of change, including facilitating workshops, defining success metrics, assessing change effectiveness, measuring adoption and coordinating local knowledge management plans. 

• Partner with Programmes to develop local business readiness criteria ahead of going-live with change initiatives. 

Stakeholder Engagement & Communication 

• Anticipate stakeholder needs and potential areas of resistance to drive change outcomes, proactively identifying targeted mitigations.   

• Coordinate change activities across relevant stakeholders and teams (HR, Communications, Programmes, Capability Leads, L&D, etc.), acting as a bridge between Programmes and local teams 

Change Capability Building  

• Build a holistic change capability strategy and plan for assigned Operating Unit or Function, ensuring alignment to the enterprise skills framework.  

• Develop and execute the change learning plan and curriculum with subject matter experts, partnering with Programme leads, Capability Leads, and HR to identify training needs and ensure appropriate training plans are in place, including measuring effectiveness. 

Change Measurement, Risk & Benefits Management  

• Review and report on change outcomes and benefits, grounded in metrics, with clear return on investment and linked to business outcomes.  

• Identify, document and support the mitigation of key change management risks within the assigned Operating Unit or Function, working effectively across workstreams to implement interventions and resolve issues. 

Your areas of knowledge and expertise that matter most for this role.

Basic Qualifications

• Proven track record of executing change programmes within complex, matrixed environments, demonstrating ability to operate effectively across diverse, global teams.   

• Proficiency with portfolio-level change management including prioritisation, sequencing and operating across interdependent transformations.   

• Ability to translate an enterprise-level change strategy and roadmap into an executable and measurable change and adoption plan for local deployment.  

• Strong understanding of change management best practice, including tools, techniques and their practical implementation.  

• Ability to effectively influence and navigate across a broad ecosystem of business stakeholders including Leaders and Line Managers, as well as fellow capability areas (e.g. HRBPs, L&D) responsible for collectively delivering change.  

• Strong communication and relationship-building skills, with the ability to simplify complex messages on change and present to business leaders.
• Strong problem solving and planning skills, with the ability to work through ambiguity and adapt the delivery approach in a changing environment.  

• Proficiency in English and Chinese (Mandarin) is required to collaborate effectively across APAC.

Preferred Qualifications: 

• PROSCI and/or APMG Change Practitioner certification preferred but not essential. 

• Strong business acumen and understanding of business operations and operating model components, including structure, governance, processes and ways of working and ability to frame the change strategy within wider business objectives. 

• Demonstrated ability to coach sponsors, cultivate change and culture champions and drive business accountability for change. 

• Solid understanding of how people experience change and the drivers of change, with experience of embedding mindset and culture shifts across teams to sustain organisational and behavioural change. 

• Strong data fluency with the ability to leverage analytics and insights to drive adoption, and proficiency with change management, collaboration, and digital adoption tools.