Claims Adjuster

{"description": " Purpose & Accountability

• Assist with delivery of TMK's Claims functions and Claims-related data requirements. Provide support and assist to deliver TMK's Business Plan through effective management of claims matters arising from our portfolios and book of business. Develop internal and external relationships.

Principal Accountabilities

The role includes responsibility for:

• Supporting the claims team to ensure an effective, well-managed and compliant department, in line with defined processes and procedures.
• Setting up new claims files using internal claims systems.
• Production and circulation of regular and ad-hoc reports.
• Reviewing claims files, compiling and processing claims bordereaux/statements.
• Management and maintenance of centralised claims data, with the ability to understand, review and analyse the various outputs.
• Deliver effective Claims services to support and develop business objectives, including various administrative duties.
• Liaise with Underwriters to ensure they remain briefed on Claims both at an individual level and as a wider portfolio.
• To have a clear understanding of the company's risk appetites in terms of Delegated Authority, Conduct Risk and Financial Crime.
• Champion TMK's Core values and work in accordance with our organisational behaviours.
• To be aware of and comply with all relevant rules and regulations in relation to Financial Crime & Conduct.
• Ensuring fair customer outcomes and commerciality when decision making.

Technical Capabilities

• Basic claims understanding and background.
• A pro-active, self-starter who is well organised.
• Enthusiastic team player.
• A statistical/analytical nature.
• Ability to understand key systems and processes.
• Aptitude to review and analyse data.
• Clear and effective technical communication skills.
• Proficient Language skills
• Competent in using Microsoft Word, Excel, Outlook, Teams and other business systems.

Additional Information

• Ability to work to strict deadlines. Successful candidate to provide support to other members of staff, wider Team/s and take ownership of specific issues when required.

The successful candidate will be welcomed into the TMK family to help us further our purpose of enabling our clients to fulfil their ambitions whilst benefiting society and our people. We are committed to ensuring a safe, open, inclusive and empowering environment in which all of our people can thrive. All employees have the opportunity to join one or a number of inclusion network groups or take part in CSR and charitable activities. TMK is signed up to the Disability Confident Employer Scheme and we also accommodate flexible working, subject to the TMK flexible working policy.

As an underwriting firm with over 140 years' experience of protecting clients from changing risks we put our confidence in the ability and talent of our people. We aim to be a 'Good Company' and this means being a great and inclusive company to do business with and being a great place to work. Our culture is founded on our core values of empowerment, inclusion, excellence, integrity, teamwork and innovation. We seek to recruit the best talent by endeavouring to reach diverse talent pools, offering dynamic working arrangements and investing in development.

To make your experience as comfortable as possible, please let us know if you require any reasonable adjustments or additional assistance during your application process. At Tokio Marine Kiln we are here to support you, please be reassured that we will do all that we can to ensure that your specific needs are met. Please reach out to [email protected] in confidence, to discuss any specific assistance or requirements that you have.

If you encounter difficulties submitting your application, please email [email protected].

If you are interested in this vacancy and would like to apply or find out more, please follow the links to apply. You can also share this vacancy with your network using a number of social media platforms.", "salary_raw": "Row(double=None, string=None)"}