Claims Consultant

Munich Re is the world's largest reinsurer and a leading provider of reinsurance solutions across Asia. Southeast Asia is one of the most dynamic, high-growth regions globally, presenting significant opportunities for Munich Re's continued expansion.

Reporting to the Head of Claims, Life & Health Southeast Asia & High Net Worth, the Claims Consultant will be part of the Munich Re Singapore Claims team, focusing on technical claims assessment while delivering exceptional client and customer service.

Your Role

• Assess claims across a portfolio that includes Critical Illness (CI), Total and Permanent Disability (TPD), Long-Term Care (LTC), and Death benefits, and provide expert advice to clients on these portfolios.
• Advise and support client companies on disputed or complex claims, as well as on claims management practices and assessments procedures.
• Develop subject matter expertise in reinsurance treaties, reinsurance processes, and training.
• Contribute to quotations for new and existing treaties, including developing appropriate claims guidelines for all products.
• Build and maintain strong relationships with clients.
• Participate in audits of client companies and provide analysis, risk mitigation insights and practical recommendations for business improvements.
• Collaborate closely with internal stakeholders-including Client Management, Pricing, Underwriting, and the Regional Claims and Underwriting teams-to identify and manage key portfolio risks.
• Work collaboratively within the Munich Re Singapore team to drive process enhancements and strengthen technical capabilities in claims.
• Engage actively with industry associations and represent Munich Re's interests when required.
• Deliver training sessions and seminars to clients as needed.

Your Profile

• Bachelor's or master's degree in science, medical science, pharmacy, insurance related studies is preferred
• 5-10 years of life insurance experience, ideally in a claims assessment role.
• Reinsurance life claims experience is desirable but not essential. Knowledge of reinsurance practices will be an advantage.
• Strong technical competencies in assessing Critical Illness (CI), Total and Permanent Disability (TPD), Death, and Long-Term Care (LTC) claims.
• Experience in claims auditing (including internal quality assurance) is an advantage.
• Willingness to undertake client audits within Singapore and across the broader Asia region.
• Conscientious, diligent and a self-motivated team player.
• Proactive individual who can work effectively with a wide range of internal and external stakeholders.
• Excellent interpersonal, communication (both verbal and written), complemented by strong organizational abilities.
• Demonstrates initiative and sound decision-making skills, with the ability to work effectively under pressure.

At Munich Re, we embrace, and value, the interaction of diverse backgrounds, experiences, perspectives and thought. This interaction is our foundation. Of our open culture and spirit of partnership. Of how our teams are built and cultivated. Of how we are supported and developed. And at the center of this interaction is each of us.