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Client Management Lead Consultant

icon building Company : Timeo -performance
icon briefcase Job Type : Full Time
icon geo-alt Singapore, Singapore

Job Description - Client Management Lead Consultant



Our client is one of the largest global advisory and insurance brokers in the world. We are currently partnering them to look for a Client Management Lead Consultant in Singapore.







Responsibilities



  • Responsible for managing customer relationships in the area of health & benefits

  • Define the scope of the methodology and proposal preparation and consulting contracts.

  • Project management of complex clients, guaranteeing delivery on time, within budget and with high quality

  • Manage H&B vendor renewals and negotiations

  • Design efficient plan designs and funding arrangements that fit client goals

  • Know the national and local H&B vendor marketplaces and leverage that knowledge on clients’ behalf

  • Demonstrate proficient writing, oral presentation skills in client reports, recommendations, and presentations

  • Ensure training are provided to team of account managers when there is/are: Implementation of new benefit/Change of benefit (design or vendor)/Specific campaigns

  • Provide periodic reports informing the performance of the medical plan, including loss ratio, frequency of the use, member profile, etc.

  • Provide annual benchmarking comparison relating to H&B clients

  • Analysis about the advantages and disadvantages of the plan funding model (insured or self-insured); development of performance indicators for monitoring results

  • Legislative updates: communicate Human Resources team any changes in local laws related to group life insurance, medical and dental benefits; and potential direct and/or indirect impacts on the company’s current benefits programs

  • Risk profile of the population: analysis of the epidemiological profile of the population (if such data is available) so as to provide support in decisions concerning health management and potential costs



Requirements



To succeed in this role, you should have a Bachelor’s Degree in related disciplines and at least 7 years of relevant experience dealing with the financials of health and group benefit plans, ideally gained in a group benefit consulting / brokerage firm or group health underwriting or actuarial function within the Insurance industry. The ideal candidate should be able to demonstrate proven record in managing projects and producing quality deliverables on time and within budget. The candidate is a strong communicator with excellent interpersonal skills to engage people at all levels. Lastly, you should have technical proficiency in multiple H&B practice disciplines and has deep understanding of compliance issues related to local legislation. You should also meet the requirements of the following certifications: M5, M9, HI, ComGI, BCP and PGI. 











For more information about this role, please contact Eric at [email protected]. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. We thank you for your understanding.







Registration No: R1110985 / EA License No: 21C0685


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