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If you are looking to do HR Business Partnering and Client Servicing, then this might be something you will be interested in.
Job Summary
This is an Internal/In-house position with Adecco.
The incumbent will be working in the Staffing Division.
Work Location: Central Area, Orchard
Job Description
Account Management & Business Partnering (50%)
- Business reviews - hiring outlooks
- Client and associates' engagement events
- White papers
- Demonstrate empathy and respect when handling difficult conversations, dilemmas, or paradoxes
- Adapt and tailor different styles and preferences when communicating to different audiences or stakeholder groups
- Develop positive working relationships with people through strong inter-personal skills
- Establish credibility by gaining confidence of others through a demonstration of business and technical knowledge
- Build trust (being a trusted advisor) through assisting key stakeholders in solving people related issues successfully
Operational Excellence (50%) - Deliver effective HR services in a cost-efficient manner through an optimal and customer-centric service delivery operating model
- Onboarding: Contact associates and clients; manage onboarding process/orientation
- Contract Renewals: Follow up with Associates and Clients (trigger notification), negotiate renewal terms, re-onboarding, and work with Shared Admin Hub
- End of Contract: Follow up with associates and Clients (trigger notification), confirm/negotiate end terms, offboarding and work with admin team
- Handle HR related matters including but not limited to attending to client/associate enquiries, performance/grievances/morale management, counselling, termination etc
Job Requirements
Duncan Chew
EA License No: 91C2918
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