Client Relationship Director

Our client is a well established MNC and market leader in financial services industry. They are part of a listed group and has global operations in multiple offices across the world.

Description

• Owning and pro-actively managing a portfolio of key client relationships
• Ensuring all service levels meet or exceed client expectations
• Building trusted relationships with the Clients' key contacts (CFO, COO, etc.)
• Capturing client feedback to drive strategic change initiatives and trend analysis
• Organizing and chairing formal service level review meetings with clients
• Articulating the benefits of services and business model to clients
• Incorporating client initiatives, needs, and structures into formal account plans
• Fostering strong internal working partnerships within all service areas
• Identifying cross-selling opportunities within existing client base
• Developing and translating MIS into process / service enhancement recommendations
• Working closely with sales team and contributing to marketing efforts
• Maintaining knowledge of industry trends and their potential impact
• Occasional travel is required

Profile

• Minimum of 12 years' experience in financial services (preferably investment banking, asset management, and a general understanding of hedge, private equity and real asset structures/business)
• Demonstrable communication, relationship, and team skills
• High level of comfort preparing and leading client presentations
• Significant degree of self-motivation and direction
• Tact, professionalism, and savvy in resolving escalated client issues
• Ability to generate ideas, leverage MIS, and suggest process improvements
• Experience working closely with senior-level management
• Related experience managing client relationships within Fund Administration, Sales, Trading, Risk Management, Operations, OTC Derivatives, or Fund Accounting areas a plus
• Experience in investment banking, asset management, private funds, capital markets a plus

Job Offer

• Competitive salary with bonus and share option plans
• Flexibility in a hybrid work model
• Excellent insurance coverage that includes dependants
• Collaborative and professional work environment.
• Large and stable MNC

If you are an experienced Client Relationship Director looking to make an impact in the Banking & Financial Services sector, we encourage you to apply today.

Michael Page International Pte Ltd. (Company No. 199804751N) is acting as an Employment Agency in relation to this vacancy. To apply online please click the 'Apply' button. For a confidential discussion about this role please contact Gavin Teo (Lic No: R1328332 / EA No.: 18S9099) on +65 6416 9835.