Client Success Manager APAC

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. 

WE ARE NUVEI.  Nuvei is the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 45+ markets, 150 currencies and more than 700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. 

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey! 

Your mission

We’re looking for an experienced and proactive Client Success Manager to help reach our APAC ambitions. You will be managing key account relationships across multiple industries and channels for our cross-border merchants. The ideal candidate is a born networker who thrives in a fast-paced, diverse, and entrepreneurial environment.

• At least 5-8 years of experience managing enterprise-level clients in a fast-paced & dynamic environment
• Knowledge of payment and acquiring is a must
• You're a high-energy, dynamic, hands-on self-starter with a proven commercial edge and entrepreneurial drive
• You enjoy working in uncertain situations, and you can deal with ambiguity
• You're an excellent communicator who can build relations at all levels
• You have good analytical skills
• You are a very detailed person
• You can work seamlessly with a global, multicultural team
• Fluent in Mandarin and proficient in English
• Travel required (~10%)

Responsibilities

• Be fully responsible for the success and satisfaction of your merchants
• Building strong relationships with key contacts
• Build and sustain relationships with key merchant stakeholders, and leverage those relationships to drive the best possible merchant experience
• Work and collaborate with colleagues in the Global Nuvei Team

• Annual leave - 23 days.
• Medical Insurance.
• Parental leave.

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.