Clinic Assistant (Islandwide) - Hiring Fast

CLINIC ASSISTANTS (Island-Wide Required)

** With or Without Experience are welcome **

JOB SUMMARY

The Clinic Assistant plays a crucial role in supporting the efficient operation of a healthcare clinic. This position involves a combination of administrative tasks, patient interaction, and organizational responsibilities.

DUTIES & RESPONSIBLITIES

Patient Interaction / Patient Care Assistance:

• Communicate effectively with patients, families, and visitors upon arrival and leaving.
• Direct patients to examination rooms and prepare them for the healthcare professionals (doctors).
• Assist with basic medical procedures, such as measuring vital signs, as per training and guidelines.
• Provide information and instructions to patients regarding tests, medications, and follow-up care.
• Efficiently schedule appointments and manage the appointment calendar.
• Answer phone calls and address patient inquiries.
• Collect and verify patient information, including insurance details.

Administrative Support:

• Maintain patient records and ensure accuracy of information.
• Assist with the completion of necessary forms and paperwork.
• Handle billing and insurance claims as directed.
• Manage electronic and paper filing systems.

Clinic Coordination and Communication:

• Able to corresponds between patients and healthcare professional (doctors) if required.
• Work in a team, displaying teamwork spirit to ensure smooth workflow.
• Ensure the cleanliness and organization of the clinic space.
• Order and manage inventory of office and medical supplies.

REQUIREMENTS

Educational Level:

• Min. N Levels, O Levels / NITEC, Higher NITEC etc.

Experience:

• Prior experience in a healthcare or administrative role will be an advantage.
• Having knowledge on “HealthierSG” or other health programmes are a bonus.
• On-Job-Training guidance will be provided for new hires without experience.

Skills:

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Basic knowledge of medical terminology and procedures will be a plus.
• Proficiency in using computer systems and healthcare software.

Professionalism:

• Maintain a high level of professionalism, confidentiality, and empathy.

WORKING DETAILS

• Able to work 5.5 days and night shift based on the clinic operating hours
• Comfortable travelling to clinics when required to support the clinic operations.