Clinic Assistant - Woodleigh - Competitive Pay

Responsibilities would include, but not be limited to, the following:

• Ensure patients are registered promptly and details are correctly captured in the system
• Ensure accurate tagging of Corporate / Insurance / Government and any other direct billing in system
• Ensure all appointments are captured accurately in system and follow up with clients, doctors and other departments promptly
• Handle enquires, transferring of calls, taking down important messages for follow up
• File and revert reports, ensuring tracking of referral appointments, follow up appointments are fulfilled in accordance to policies
• Ensure entries from the Doctors / Nurses and any other parties tallies with the billing and service rendered
• Ensure bills are in accordance with contract requirement.
• Accepting correct LOG / Letter of Undertaking / Deposits for patients
• Close all transactions at the end of the clinic operations. Ensure Daily Reports tally with cash collection and all cashless transactions.
• Other Ad hoc duties assigned

Requirements:

• Higher NITEC certification in Business Administration or Diploma in any discipline
• GCE “O”/ “N” level

Skills & Knowledge:

• Proficient in Microsoft Excel and Word
• Good communication, customer service and interpersonal skills
• Knowledge of SAP is preferred
• Open to shift work arrangement