Cloud Migration Technical Lead

The Cloud Migration Technical Lead is a senior engineering role responsible for leading end-to-end Virtual Machine migration initiatives from on-premise environments to Microsoft Azure. This role ensures all migration workstreams are integrated into a cohesive delivery model covering assessment, migration execution, validation, cutover, and stabilization.

In addition, the role operates within a managed services environment, providing advanced (L4) technical support for complex escalations, ensuring continuous service availability, and driving operational excellence across multi-technology domains including cloud, networking, security, and infrastructure.

Key Responsibilities:

Cloud Migration Leadership & Delivery

• Lead end-to-end VM migration activities from on-premise to Azure using tools such as Azure Migrate.
• Plan and execute migration strategies including rehost, replatform, and modernization approaches.
• Ensure all migration phases (assessment, design, execution, validation, cutover, and stabilization) are delivered cohesively.
• Identify dependencies, risks, and mitigation strategies for migration workloads.
• Provide technical assurance, governance, and escalation support throughout the migration lifecycle.
• Collaborate with application, infrastructure, and business teams to align migration outcomes with business objectives.

Cloud & Infrastructure Engineering

• Design and implement Azure Virtual Machine environments and hybrid networking solutions.
• Support infrastructure modernization initiatives including DR, backup, and high availability solutions.
• Ensure best practices in performance, scalability, security, and cost optimization.

Advanced Technical Support & Operations

• Work independently with general direction to resolve escalated incidents and service requests within SLA timelines.
• Provide fourth-level support for complex incidents and perform deep root cause analysis.
• Proactively monitor, identify, and resolve issues before they impact services.
• Act as an escalation point for critical client and business-impacting incidents.
• Maintain accurate and timely ticket updates, ensuring proper documentation of resolution activities.

Service Delivery & Process Excellence

• Ensure delivery of contracted managed services outcomes and continuous service improvement.
• Support, track, and document change implementation activities.

• Proactively identify opportunities for automation and operational optimization.
• Perform quality audits across processes, service experience, and ticket management.
• Contribute to disaster recovery planning, testing, and execution.
• Collaboration, Leadership & Knowledge Sharing

• Communicate effectively with cross-functional teams and stakeholders to ensure seamless service delivery.
• Mentor and coach L1–L3 engineers, sharing knowledge and driving technical capability uplift.
• Support project delivery activities within the technology domain as required.
• Act as a subject matter expert across cloud and infrastructure domains.

Required Skills & Qualifications:

• 8–12 years of overall IT infrastructure and project delivery experience.
• Minimum 4+ years of hands-on experience in Azure migration projects.
• Strong expertise in:

• Azure Migrate and Azure Virtual Machines
• Windows and Linux server migration
• Hybrid networking and connectivity
• Infrastructure modernization (DR, backup, HA)
• Migration governance and delivery frameworks

• Proven experience in large-scale enterprise migration projects.
• Strong troubleshooting skills across multi-domain environments (cloud, networking, security, compute).
• Experience working within ITIL-based service management environments.

Key Competencies :

• Strong stakeholder management and communication skills.
• Ability to operate effectively in high-pressure, complex environments.
• Proactive problem-solving and analytical thinking.
• Strong client service orientation and focus on delivering value.
• Ability to lead, mentor, and influence technical teams.

Qualifications and Certifications :

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
• Preferred certifications:

• Microsoft Certified: Azure Solutions Architect Expert
• Azure Administrator / Azure Migration certifications
• VMware, Networking (CCNP/CCIE), or Security certifications (CISSP, etc.)

• Additional certifications across cloud, infrastructure, and enterprise platforms are advantageous.