Job Description - Club Executive - Professional Development Opportunities
We are searching for a competitive Club Executive to join our experienced team at 67 Pall Mall Singapore Ltd. in Central Region. Growing your career as a Full time Club Executive is a remarkable opportunity to develop vital skills. If you are strong in persuasion, attention to detail and have the right drive for the job, then apply for the position of Club Executive at 67 Pall Mall Singapore Ltd. today!
Responsible for taking food orders
Serving food and drinks to the Members and their guests
Looking after the Member and their guests throughout their visit.
To always greets guests in a professional, efficient & timely manner
To display the correct menu knowledge at all times, including information about all dietary, allergen requirements
To keep up to date with all service standards in the club and to follow company standards of procedures at all times.
To train and motivate the junior service team (commis waiters, floor assistants)
To build a professional rapport with the members and work with the management team to keep up to date on member knowledge
Display the correct skills to upsell food/beverage without coming across in an overwhelming manner
Responsible for issuing bills, collecting payments & cash handling (change from payments)
Using the POS system with full knowledge of the system and its capabilities
Performing basic cleaning tasks as needed or directed by manager
Filling in for absent staff as and when required
Co – ordinates well with the commis waiters, floor assistants, kitchen staff, sommeliers and managers to ensure a smooth service is always delivered
Observations of guests to always meet expectations
Promptly responds to guest with any additional requests
Adhere to all grooming and appearance standards set by 67 Pall Mall
Understanding of 67 Pall Mall as a business and the services it provides
Maintaining of stock levels
Works closely with the host/hostess to assign tables to waitstaff in addition to waiting on their own tables
Trains new waitstaff on food & service techniques and ensures the whole team has the correct level of food and service knowledge
Ensures all daily operating procedures are completed to the correct standard
Meets with kitchen staff and management to discuss the menu and specials and reviews all ingredients
Ensures the allergens sheet is up to date and the team are aware of any changes/updates
Overlook’s the whole service not just their station
Organises the briefing sheet for the day, staff breaks and training sessions during the briefing
Deals with any minor complaints on the floor and reports them to the management team seeking advice when needed
Works closely with the FOH Managers to further their own skills into management level
Benefits of working as a Club Executive in Central Region:
● Excellent benefits ● Opportunities to grow ● Leading Industry Pay
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