Commercial Assistant HNC Taste APAC

Support Account Managers within APAC with customer facing requests such as samples, pricing, documentation requests and coordination of meetings (virtual and on-site), and other logistical on-site coordination Manage coordination of documents: Enters quality, regulatory and sustainability related customer requests into internal system in a timely fashion. Returns completed documentation to customer once available. Follow up with internal teams to ensure deadlines are being met. Follow up with internal teams around incomplete documentation Requests price quotations from pricing office via internal system; prepares price letters and effectively maintains all price related files for customers from a pre-sales perspective. Work with pricing office on annual pricing review including creation and communication of price increase letters Supports the department to process and maintain legal documents via Firmenich's end-to-end Contract Lifecycle Management solution (Contract Us) Update customer portals for specific customers & distributors Handle customer projects: enter and follow up on projects in project management tool according to established rules, coordinate activities with other functions involved, including sampling for clients and for consumer tests Proficient use of MS Office and SAP